Double-Booked Rooms
You may run into a situation where two or more events are scheduled in the same room for the same day and time. This is most likely to happen when you create a recurring series. Here's how to fix it!
Identify Double-Booked Rooms
First, find which rooms are booked for more than one Event at the same time.
- In the navigation menu, click Events.
- Search for double-booked rooms in one of the following ways:
- In the View list, select Double Booked.
- From the Reports menu, select Double Booked Rooms.
All the events with double-booked rooms display.
You can set up a View Notification to email the contents of this view on a daily or weekly basis.
Correct Double-Booked Rooms
Once you identify double-booked rooms, you can edit either record to reflect the change you need to make.
Automate a Notification for Double-Booked Rooms
You can schedule to send the Double Booked Rooms report to a specific person as part of a subscription. This is in Reporting Services as a Data-Driven Subscription. You must have an Enterprise version of Reporting Services, and there is a one-time setup fee from ACS Technologies for this subscription. To pursue this option, a SPoC can email Support.