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<body id="concept-9611"><main role="main"><article role="article" aria-labelledby="ariaid-title1"><h1 class="title topictitle1" id="ariaid-title1">Our Top Priority</h1><div class="body conbody"><p class="shortdesc">At <span class="keyword">ACS Technologies</span>, our products have always been centered on you, our <span class="keyword">Customers</span>. <span class="ph b"><em class="ph i">You are the reason we build our software solutions.</em></span> </p><p class="p">We consider <span class="keyword">ACST</span> to be the custodian of all personal data that is entered into our products and services, including church, congregant, and visitor data (collectively "<span class="keyword">Customer Data</span>"). <span class="keyword">ACST</span> does not own any <span class="keyword">Customer Data</span> and therefore, has no right to resell it. <span class="ph b">We do not sell </span><span class="keyword">Customer Data</span><span class="ph b"> nor do we approve of the practice of selling personal information to any entity.</span> </p><p class="p"><span class="keyword">ACST</span> has strong information security practices in place to protect <span class="keyword">Customer Data</span>, including:</p><ul class="ul"><li class="li"><p class="p">Staff members devoted to operations to detect and thwart cyber intrusions. </p></li><li class="li"><p class="p">Annual cyber-security training and random social engineering tests to increase awareness for all ACST employees.</p></li><li class="li"><p class="p">A layered technology solution with physical, technical, and administrative controls to reduce the risk of data breach.</p></li><li class="li"><p class="p">Compliance as a PCI DSS Level 1 service provider.</p></li></ul><p class="p">In addition to formal policies and software service agreements, we strive to keep you informed of industry best practices and how to safeguard your ministry operations against the latest scams and social engineering tactics.</p><p class="p">With these things in mind, this Privacy and Security Center is your resource for information on these topics, including how <span class="keyword">ACST</span> and our trusted partners collect and use your information. </p><section class="section"><h2 class="title sectiontitle">How We Use your Personal Information</h2><ul class="ul"><li class="li"><p class="p"><a class="xref" href="/trust-center/policies/privacy-policy">Privacy Policy</a></p></li><li class="li"><p class="p"><a class="xref" href="/trust-center/policies/privacy-policy#concept-9175">Cookies</a></p></li><li class="li"><p class="p"><a class="xref" href="/trust-center/policies/privacy-policy#d0e216">Children's Online Privacy</a></p></li></ul></section><section class="section"><h2 class="title sectiontitle">How Our Business Partners Use Your Information</h2><p class="p"> <span class="keyword">ACST</span> selects well-respected industry leaders as third-parties. We conduct risk assessments on third-parties before engaging with them and require them to use any personal information that is made available to them, for the purpose it was provided to them. We may also partner with some of them in revenue sharing agreements. </p><p class="p">To improve user experience with our <span class="keyword">Services</span>, our third-parties may use cookies to collect personal data that help to identify those using our <span class="keyword">Services</span> (e.g. Site number, identification number, mailing address, email address, and other personal characteristics). Their privacy policies and/or terms of service can be found <a class="xref" href="/trust-center/policies/third-parties">here</a>.</p></section><section class="section"><h2 class="title sectiontitle">How We Store and Recover Data for Web-Based Services </h2><p class="p">We're able to take elaborate measures to ensure we can recover and protect your data from
            many scenarios.</p><div class="p"><ul class="ul"><li class="li">We back up data regularly and synchronize this data to our offsite disaster recovery
                location.</li><li class="li">We back up your entire database using multiple methods to increase the security and
                availability of your data.</li><li class="li">All the data you enter and leave in your <span class="keyword">ACST</span>
                Web-based product is backed up.</li><li class="li">We encrypt and store all backups in redundant locations and have access to your data
                backed up for a maximum of six months. This means that if you removed data 7 months
                ago, that data will not be available in a backup.</li></ul></div></section></div></article></main></body>

Privacy Policy

At ACS Technologies, our products have always been centered on you, our Customers. You are the reason we build our software solutions.

Our Top Priority

<body id="concept-8028"><main role="main"><article role="article" aria-labelledby="ariaid-title1"><h1 class="title topictitle1" id="ariaid-title1">Higher Ground Webinars</h1><div class="body conbody"><p class="shortdesc">Higher Ground Managed IT presentations recorded.</p><p class="p"><span class="ph">For easier viewing, click <img class="image" height="16" src="https://storage.googleapis.com/ezd_org_acstech/snapshots/QlA4PsznMSYIiQih6nuY/95253ca0-f7f0-11ec-b8f0-02426f8c9dac?GoogleAccessId=multi-tenant-k8s-content-api@production-services-302914.iam.gserviceaccount.com&amp;Expires=1679588922&amp;Signature=fViJh5pDdB416KzA2V3%2FUmHvPoWD4SHoLBLnkkuxcc1kkkJqYhvUK%2BqlOKob%2BH5KHDfrpWYzOMi%2BdhLe2110udv5cJ%2F%2BqsWod3xj6fMrLLMO7E%2FStQZ0%2Fs19CdFvNcZTkiyRnIDH5L3TIjwbcHpqBPyMetzisbKVYotBlNrYZIuI2U%2F3nHFQvtMFWkAR7orxpXDokpdhFbwC34DohTCNf23q7uoQ09vAnEZrA1jX6RyScQNpxwrAVsk8c3PppRMAk9snYFBsq7pj0LqaycA%2BtqcKNuyrXz8Zy3KW42u%2BUBG4HF5psqtfY3bqkSO5te%2BMxLIEKfx3W1hiTfSXTMfD7A%3D%3D"> to enlarge the video.</span></p><div class="p">
            <table class="table" id="concept-8028__86c58d6e-7843-4170-9eec-caadf0a3ccb4"><caption></caption><colgroup><col style="width:50%"><col style="width:50%"></colgroup><thead class="thead"><tr class="row"><th class="entry" id="concept-8028__86c58d6e-7843-4170-9eec-caadf0a3ccb4__entry__1">Title/First Aired/Description</th><th class="entry" id="concept-8028__86c58d6e-7843-4170-9eec-caadf0a3ccb4__entry__2">Click to view and enlarge recordings. </th></tr></thead><tbody class="tbody"><tr class="row"><td class="entry" headers="concept-8028__86c58d6e-7843-4170-9eec-caadf0a3ccb4__entry__1 concept-8028__86c58d6e-7843-4170-9eec-caadf0a3ccb4__entry__2 "><span class="ph b">Higher Ground Managed IT | Maximizing Ministry Impact Through Unified Communications | March 2023 </span>
                                <ul class="ul"><li class="li">
                                        <p class="p">Learn how to stay connected and engaged with your members and community as we discuss a range of products and services, including phone systems and apps, sending &amp; receiving calls and text messages, video conferencing, file sharing, and more. Our expert speakers will share best practices and case studies highlighting successful implementations in churches of all sizes.</p>
                                    </li></ul>
                            </td><td class="entry" headers="concept-8028__86c58d6e-7843-4170-9eec-caadf0a3ccb4__entry__1 concept-8028__86c58d6e-7843-4170-9eec-caadf0a3ccb4__entry__2 ">
                                <iframe class="object iframe" controls="controls" width="640" height="360" allowfullscreen="allowfullscreen" src="https://player.vimeo.com/video/805700361?h=3e51eb4960"></iframe>
                            </td></tr><tr class="row"><td class="entry" headers="concept-8028__86c58d6e-7843-4170-9eec-caadf0a3ccb4__entry__1 concept-8028__86c58d6e-7843-4170-9eec-caadf0a3ccb4__entry__2 "><span class="ph b">Higher Ground Managed IT | Strategic Phone Systems &amp; Communication | September 2022</span>
                                <ul class="ul"><li class="li"> Join the Vonage Team and Higher Ground Managed IT Team at ACST to learn about modern communication solutions for ministries and what to look for when choosing a reliable, flexible, and scalable phone system. We'll discuss the current capabilities available to your ministry, including voice, SMS text, internal chat, and a virtual meeting platform in a single application.</li></ul>
                            </td><td class="entry" headers="concept-8028__86c58d6e-7843-4170-9eec-caadf0a3ccb4__entry__1 concept-8028__86c58d6e-7843-4170-9eec-caadf0a3ccb4__entry__2 ">
                                <iframe class="object iframe" controls="controls" width="640" height="360" allowfullscreen="allowfullscreen" src="https://player.vimeo.com/video/753081485?h=1c2fbc9a90"></iframe>
                            </td></tr><tr class="row"><td class="entry" headers="concept-8028__86c58d6e-7843-4170-9eec-caadf0a3ccb4__entry__1 concept-8028__86c58d6e-7843-4170-9eec-caadf0a3ccb4__entry__2 "><span class="ph b">Higher Ground Managed IT | IT for the Church |Sept 2022</span>
                                <ul class="ul"><li class="li">There's a thousand things churches have to keep up with. Is IT at the top of your list? Do you know the latest security patch for your firewall? Do you know what a firewall is? Technology requirements change fast, and it's a challenge to make sure your technological infrastructure is secure while having more up-time than down-time. In this session, Higher Ground Managed IT, will talk about IT in the church, what it is, and how we can help you.</li></ul>
                            </td><td class="entry" headers="concept-8028__86c58d6e-7843-4170-9eec-caadf0a3ccb4__entry__1 concept-8028__86c58d6e-7843-4170-9eec-caadf0a3ccb4__entry__2 ">
                                <iframe class="object iframe" controls="controls" width="640" height="360" allowfullscreen="allowfullscreen" src="https://player.vimeo.com/video/759073964?h=510697c51f"></iframe>
                            </td></tr></tbody></table>
        </div></div></article></main></body>

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