Manage Created Messages
Yikes! That message wasn't supposed to say that! Ever been there? Thankfully, you can edit or cancel sent or scheduled Messages. You might need to act quickly, so we suggest you brush up on these tricks before you need them.
When you click Send in the New Message tool, Message records simultaneously create and render as individual Recipient Messages. These Recipient records are the records you can edit or cancel.
Note: You must take action while the message is still in the Ready to Send status. If the message status is already Sent, you can't cancel it. A routine runs every one to five minutes to check if there are new Messages to send, so act quickly! If you scheduled your message to send, you have until the scheduled send time to edit or cancel it.