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Contact Log

The Contact Log tracks different types of contact with people, like visits made, calls placed, mail sent. This helps with follow-up, historical records, and information sharing between ministries.

There are several options to log an entry. You can:
  • Use the Contact Log Tool on desktop or mobile.
  • Go to Communications > Contact Log, and add a new record.
  • Open the relevant Contact record, click the Contact Log tab, and add a new record.

To change or update a log entry, you can go to Communications > Contact Log, open the record, click Edit Record, and make any necessary changes. If you change the Contact (that is, if you logged the entry under the wrong person), you may need to clear your cache for the correct contact's photo to display.

If you no longer need a log entry, go to Communications > Contact Log, and open the record you want to remove. From the Actions menu, select Delete.