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Users

Administering Users

The Users Page is in the Administration section of the Platform. Users are those Contacts who can log in to MinistryPlatform, Portal, or other applications.

Related Records

A User record is one of the five main records and must always have a Contact record. We always use the Contact's email address to send Messages, even though there is an email field in the User record.

Permissions

Initially, a User has no rights in MinistryPlatform. If a User does not have access to MinistryPlatform, they receive the following error when they attempt to log in to the Platform: You are not authorized to access this application.

See User Permissions.

Creating and Deleting User Accounts

There are several ways to create Users. See Creating User Accounts.

We don't recommend deleting Users. See Deleting User Accounts.

Passwords

Password requirements are system-wide, meaning this impacts Users of the Platform, Portal, Check-In Suite, and all other applications. A SPoC can set the password complexity Users must meet to create or update their passwords. If needed, you can work with Support to change password requirements and complexity. See Password Requirements.

Admin Users

In addition to permissions granted by Security Roles, the Admin field on the User record unlocks certain features:
  • Users can access the Clear Cache button in the About screen of MinistryPlatform.
  • User can see all possible results when they run:
    • The Tasks Incomplete report on Users & Tasks page.
    • The User Message Activity report on Users & Messages page.
    • The User Audit Log Activity report on Users page.
    • The User Audit Log Detail report on Users & Tasks page.

Setup Admin Users

In addition to permissions granted by Security Roles, the Setup Admin field on the User record unlocks the System Setup and System Lookup Sections where you can manage Pages (Nouns), Sub-pages, Views, Tools, Reports, and other records.

See System Setup Section and System Lookups.

First Time Authentication

The system prompts new Users who authenticate for the first time to set their Time Zone and Locale. If you ignore this prompt, you can find these values on the User Account record. If the User leaves these values blank, they inherit the Time Zone and Locale of the Domain record.

Time Zone/Locale Mismatch message with options to set the User Time Zone and User Locale

See Also