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Users

Administering Users

You can manage users in the Platform under Administration > Users. Users are your contacts who are able to log in to MinistryPlatform, widgets, or other applications.

Related Records

A User record is one of the five main records. It must always have an associated Contact record because MinistryPlatform uses the contact's email address to send messages.

Permissions

Initially, a user has no rights in MinistryPlatform. If a user does not have access to the Platform, they receive the following error when they attempt to log in: You are not authorized to access this application.

See User Permissions.

Creating and Deleting User Accounts

There are several ways to create users. See Creating User Accounts.

We don't recommend deleting User records, but you can remove their access. See Deleting User Accounts.

Passwords

Password requirements are system-wide, meaning this impacts users of the Platform, Check-In Suite, widgets, and all other applications. A SPoC can set the password complexity that users must meet to create or update their passwords. If needed, you can work with Support to change password requirements and complexity. See Password Requirements.

Admin Users

In addition to permissions granted by Security Roles, the Admin field on the User record unlocks certain features:
  • Users can access the Clear Cache button in the About screen of MinistryPlatform.
  • User can see all possible results when they run:
    • The Tasks Incomplete report on Users & Tasks page.
    • The User Message Activity report on Users & Messages page.
    • The User Audit Log Activity report on Users page.
    • The User Audit Log Detail report on Users & Tasks page.

Setup Admin Users

In addition to permissions granted by Security Roles, the Setup Admin field on the User record unlocks the System Setup and System Lookup Sections where you can manage Pages (Nouns), Sub-pages, Views, Tools, Reports, and other records.

See System Setup Section and System Lookups.

First Time Authentication

The system prompts new Users who authenticate for the first time to set their Time Zone and Locale. If you ignore this prompt, you can find these values on the User Account record. If the User leaves these values blank, they inherit the Time Zone and Locale of the Domain record.

Time Zone/Locale Mismatch message with options to set the User Time Zone and User Locale

See Also