Browser Zoom

Sometimes when a browser is not set to be at 100%, certain elements (buttons, scroll bars, and so on) don't display. To fix this, press Ctrl and - until the elements reappear.

Force Refresh

Sometimes you must perform a forced refresh to clear issues in your browser.

• Wikipedia — Bypass your cache
• Most PC Browsers — Ctrl + F5
• Apple Safari — Shift + Reload (toolbar button)
• Other Mac Browsers — Cmd + Shift + R

Clear Your Cache

Sometimes you must clear your cache to clear issues in your browser.

• Wikipedia — Bypass your cache

Local Storage

MinistryPlatform uses browser Local Storage to keep track of decisions Users make, such as order and width of columns, sort order, and so on. Sometimes this information becomes corrupted or out-of-sync with the Platform and you must purge it.

Users can rearrange columns, change sort order, and modify column width on pages inside MinistryPlatform. To reset their pages back to the default, you can use these steps. It's important to note, however, that following these steps clears ALL of their custom settings across ALL pages in the Platform. You can't clear customizations on a page-by-page basis.