Void a Collected Receivable or Cash Receipt

If needed, you can void a collected receivable or cash receipt in a closed period or in the current period.

CAUTION: Be careful. Voiding a collected receivable or a cash receipt cannot be reversed.

Void from a Closed Period

If the transaction is in a closed period, it's reversed and a reversing entry displays in the Cash Receipts window with the message "Reversal of a Transaction from a Prior Period." Voided receivables display in the Receivables window so they can be collected again. Voided cash receipts must be entered again.

  1. On the Transactions tab, click Income > Cash Receipts.
  2. Locate the collected receivable or cash receipt that you want to void.
    Note: You cannot delete receivables or cash receipts from a closed period.
  3. Click Void/Delete.
  4. Enter an optional description of the reason you're voiding the collected receivable.
  5. Click Void.

The message "Voided by Reversing in a Later Period" displays in red above the Distribution grid.

Void from a Current Period

When you void or delete a collected receivable from a current period, a reverse transaction is created in the Receivables window. Voided or deleted cash receipts must be entered again.

  1. On the Transactions tab, click Income > Cash Receipts.
  2. Locate the collected receivable or cash receipt that you want to void or delete.
  3. Click Void/Delete.
  4. Enter an optional description of the reason you're voiding/deleting the collected receivable.
  5. Click Void or Delete.
    Note: If you delete a collected receivable or cash receipt, it no longer displays in the Cash Receipts window.

If you void a collected receivable or cash receipt, "Void" displays in red in the Cash Receipts window.