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What Can New Account Holders See?

This article explains what new account holders can see right after they create an account in Realm and before they are added to groups other than the system groups.

When congregants first register for an account, they may be placed in one or more system groups, depending on their profile. The important thing to remember is that if using the open invitation model, everyone who registers via the Sign Up link is placed in your church group. All users in these system groups can see:

  • The online directory. For specifics, search help for "Privacy and the Online Directory". We strongly recommend that you ask permission before including a congregant in the online directory.
  • Communication (inbox and chat) sent to any of the system groups. (In most cases, this is the church-wide group.)
  • Events published to the church group. For specifics, search help for "System Groups".
  • Their personal giving history.
  • A list of groups. Only an administrator can add a new user to a custom group, such as Spiritual Formation Class, Sunday School Class, or Youth Group.
Note: You can choose what new account holders can see and do with a Member Status. If you set a default Member Status, all new profiles you add will be assigned this status. This will also grant these new profiles any permissions that you've given to this Member Status.

Leadership should explain or demonstrate to congregants how to adjust privacy settings. For more information, see Communicate Privacy Settings.

Online directory showing how privacy settings affect display of contact information

Tip: You can view system groups, as well as all other groups on the Mange Groups page. In the top-left corner, click your ministry hub then Realm. Then click Groups > Ministry Areas. Then expand the System Groups ministry area.