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Integrations

BIS

Note: The Background Information Services, Inc. (BIS) Background Check Integration requires setup by Support. See the steps below to ensure the appropriate details are provided to Support.

The BIS Background Check Integration works with the Platform and BIS to facilitate and automate the creation, completion, and execution of Background Checks.

Managing Background Checks

To manage Background Checks, see Background Checks.

Cost

There is no charge from ACS Technologies for configuring the integration.

Fees from (BIS) will be assessed as per each church's individual contract agreement.

Supported Packages

Executive Level Package (Recommended for high-level staff positions)
  • MCI Plus; 7-year County/Statewide Searches (3) on primary name; Federal National Search; MVR; Education Verification (Highest completed); Employment Verification (2). Optional: Credit Check (Onsite inspection must be completed.)
Mid-level Staff Package (Recommended for mid-level staff positions)
  • MCI Plus; 7-year County/Statewide Searches (3) on primary name; Federal National Search; MVR; Employment or Education Verification (1).
General Staff / Volunteer Package (Most commonly used for volunteers)
  • MCI Plus; 7-year County/Statewide Searches (1) on primary name. Recommendation: If driving, add MVR.

Support

Ongoing support is provided by BIS. Their support team can be reached by email: Service@BISI.com.

Resources

Step 1: Integration Sign-Up

You can use MinistryPlatform to submit Background Checks to BIS. Here's how to sign up.
  1. Email sales@bisi.com for information and an agreement.
  2. BIS will work with the church to determine what package best fits the need. Options are detailed on the BIS site.
  3. Once you have an account created with BIS, email Support to deploy the tool to your Platform instance.

Step 1b: Adjudication (Optional)

BIS reports will show a flag for the discrepancy and no flag for clear results. All results should be viewed to ensure understanding of those results and that expected results are what was received.

Returned Background Check Results:

  • No flag - the Background Check record in the Platform will have All Clear set to Yes.
  • Flag - the Background Check record in the Platform will have All Clear set to Undefined to allow for human review and assessment.

Step 2: Platform Preparation

After Support has deployed the BIS Background Check Tool, go to Administration > Configuration Settings to update your BIS credentials:
  • COMMON, BackgroundCheckUsername
  • COMMON, BackgroundCheckPassword
  • COMMON, BackgroundCheckCustomer

Step 4: Test Submission

  1. Using the Add/Edit Family Tool, create two Contact records in MinistryPlatform.
    1. This will return a sample report with records:
      • First Name: Hank
      • Last Name: Mess
      • Email Address: Enter your own so you receive the background check request.
    2. This will return a sample report with no records:
      • First Name: Joe
      • Last Name: Kleen
      • Email Address: Enter your own so you receive the background check request.
  2. Create a test submission to ensure the integration is working as currently configured.
  3. Select your test contacts, Hank Mess and Joe Kleen.
  4. Launch the Background Check Request Tool.
  5. Select the contacts.
  6. Set the Background Check type.
  7. Set the ministry.
  8. Create the Background Check Request.
  9. Read the Certification of Use Terms.
  10. Click Complete.
    You should receive an acknowledgment that you have submitted it successfully.
  11. Confirm a record has been created on the Background Checks page.
  12. Once you receive the email requests, click the link and enter each Contact's fictional information:
    • Hank (any middle initial) Mess, SSN: 333-22-1111; any date of birth, and any address.
    • Joe (any middle initial) Kleen, SSN: 111-22-3333; any date of birth, and any address.
  13. Complete the BIS process, and submit the report.
  14. Confirm the results have populated in the Background Checks page.
If you need help setting up this integration, contact Support.
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Last updated: May 9, 2024