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Integrations

Intulse

Intulse VoIP phone solutions provide a flexible, feature-rich communications system that grow and change to deliver seamless scalability, HD-quality voice, and features that power mobility, collaboration, and efficiency.

Intulse merges your phone with MinistryPlatform. Any screen in the Intulse app that normally displays a simple phone number automatically searches the Caller ID in the Platform and returns any records that match. That means that when someone calls, instead of seeing the Caller ID, you'll see their name. You can also do the following:

  • Click the Contact's name to go directly to their record in the Platform.
  • Add call notes to the Contact log and the note automatically contains the start time and duration of the call.
  • If you recorded the call, view a link to the recording in the Contact log.

You can also start calls to Contacts from within the Intulse app - just search for an individual name on the My Phone screen.

Support

Support is provided by Intulse. See Intulse Support for more information.

Integration Setup: In the Platform

  • To set up this integration, you'll need to log in to the Intulse App on your favorite device.
Note: Only Admins in the Intulse app can update some of the settings for your MinistryPlatform integration.
  1. Go to Administration > API Clients.
  2. Create a new API Client with the following information:
    1. Display Name: Intulse.
    2. Client ID: intulse.
    3. Client User: API, API.
    4. Client Secret: Generate a unique secret.
      Tip: We recommend using the Password Generator to generate a secure value. Click the magic wand icon wand with surrounding stars beside the field to open the Password Generator and select the options you want.
      Note: Make a note of the Client Secret - you'll need it in a later step.
  3. Save your new API Client.

Integration Setup: In the Intulse App

  1. Click the More icon on the menu.
  2. Select MinistryPlatform from the More menu.
  3. Enter your MinistryPlatform Instance URL.
  4. Enter your MinistryPlatform API User Client Secret.
  5. Select if you want to enable automatic call logging.
  6. Click Save. After saving, the Authentication Status indicates if you set up the connection between Intulse and MinistryPlatform using the login information you provided.
  7. You can now select a MinistryPlatform User that represents you. Each member of your organization needs to complete this final step.
Product Integration
MinistryPlatform

Last updated: July 12, 2024