System Emails
You can customize a number of the automated emails Realm sends.
You send a number of emails through Realm, often automatically: invitations to sign up, event changes and cancellations, and others. These emails can be customized to include your own messages.
Emails can also be customized from different parts of Realm, but the changes you make in the System Emails window will become the default for those other locations.
Suppose, for instance, you cancel a group event. When you save that change, you'll have the chance to customize the email that is sent out. Changes made at that time will only apply to that one use of the email. The next time you cancel an event, the email will default to the one saved in the System Emails window.
But, make the change in System Emails, and it will be used each time.
Some emails require a response from the recipient. Of those, some must be answered within in set period of time; others are valid indefinitely. Here are some examples:
Message | Expires |
---|---|
Invitation to congregants and leaders to sign up for Realm | 90 days from date sent |
Invitation reminder | 90 days from date sent |
Invitation for those with new user permissions to sign up | 24 hours |
Invitations for converted accounts | 72 hours |
Password reset | 24 hours |
Customize System Emails, General Case
For long-term email edits.
- You must be an administrator to do this.
Customize System Emails, Specific Case
For quick, temporary edits.
Realm sends out a number emails automatically, like when you invite someone to sign up, cancel a group event, and so on. You can rewrite many of these to include your own messages. If changed during the process to which they belong, an email is updated only for that one instance of use; thereafter, it reverts to the content saved in the System Emails window.