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Manage Form Responses

Information on how to manage form responses in MinistryPlatform, including response notification and storage, as well as options to view responses.

Response Notification

A SPoC can set up a Process to notify a User when someone submits a Custom Form response.

Response Storage

When someone completes a Custom Form, you can find their response in several places:
  • Custom Forms > All Form Responses, then search for the Form title.
  • Custom Forms > Forms, then open the Form, and click the Responses tab.
Your Global Filter permissions may limit the Forms or Form Responses that you can see. A Form Response's Congregation sets automatically based on:
  • The Congregation set on the related Event.
  • The Congregation associated with the Program of the related Opportunity.
  • The Congregation associated with the Program of the related Pledge Campaign.
  • The Congregation assigned to the Form.
  • The Congregation assigned to the related Contact record (this does not apply to the Default Contact).

Viewing Responses

There are several ways to view individual responses to a Custom Form:

  • The Selected Form Responses report organizes each response into a document.
    Tip: If you run the report on a large selection of records and it times out, break your selection into smaller pieces and run it again.
  • To see a single submission, open any Form Response record and read the individual's submission. Form Answers display on the Answers tab.
  • If you use Custom Form Widget, Users can drag-and-drop or browse to upload files through Custom Form answers. If someone completes the form through a non-Widget application, it does not create a Form Answer. Files store as attachments on the Form Field Answer record in the Platform.