What would you like to know more about?

Kiosk Settings

When you launch the Check-In Kiosk, it goes straight to Search Mode. Click Settings to update the Theme, Keyboard, and make search and print selections.

Image displaying the Check-In Kiosk Settings dialog box.

Theme
Select the theme you want, which shows a background image and different button field colors. You can add or edit themes in the Admin Console.
Keyboard
Select a keyboard option: Hide on-screen keyboard, Full keyboard, or Number Pad.
  • You can always toggle between the full keyboard and number pad. This setting just controls the default for the session.
  • If you use an iPad, we recommend you select the onscreen keyboard or number pad option. This suppresses the native iPad keyboard, which makes it easier to navigate and enter data.
    Tip: If you use an iPad with iOS version 13.1.2, set the Settings > Safari > Request Desktop Website > All Websites setting to OFF to prevent the native keyboard from displaying.
Done timeout (sec)
Enter the number of seconds (between 1 and 10) that the countdown shows after a participant checks in. Default is 5 seconds.
Tip: You might select a shorter time (like 1 second) if you want people to move along quickly after checking in. You might select a longer time (like 10 seconds) if you need people to wait while labels are printing.
Search By
You can toggle on or off any combination of the following search methods: Phone, ID, and Name.

For ID searches, you also have the option to Select individual and bypass search results when possible. If selected, the search by ID only returns exact matches. If there is only one contact with the ID entered, the person is checked in and their label is printed (if applicable) automatically. This also helps prevent individuals from seeing other people's ID numbers.

Pre-Check codes work with any method and continue to work if you don't enable any methods. Learn more about how search results display for each method.

Print Settings
Click the ellipsis beside this field to select your print settings. First, select either Print Labels (to use Check-In Kiosk to print name tags) or Do Not Print (to use Check-In Kiosk without name tags).

If you decide to print name tags, select whether to use a specific printer or print to a room. Then, you can select your printer.

  • Specific Printer – To make printers available for selection, you must install the Print Service on the station. See Print Service for setup instructions.
  • Room – To map available printers, you must install the Print Service for the remote print server. See Print Service for setup instructions.
  • Enable Default Printer – If selected, you can choose a printer for RSVP-only participants that aren't associated with a group (and therefore have no room mapped) to check in. If not configured, RSVP labels don't print.
  • Print Server – Select [LOCAL PRINTERS] for a list of local printers connected to the station, or select a printer server. Then, select your Printer Name.
    Note: If a printer is not available in the Print Server drop-down list, make sure that the Check-In Print Service is running on the appropriate machine. Under Task Manager > Background Processes, you should see CheckInManager.PrintService running. If needed, open Check-In Suite on that machine, and install and/or verify the Print Service from the Home Screen.
  • Label Set – Select the label set (name tags) from the drop-down list of available templates. You can add or modify Label Sets in the Admin Console.
  • Show Print Preview – Select this for the individual to see a preview of their name tags before they print. Clear this option to print labels without a preview.
Auto URL
After admins make all other selections, they can copy a read-only URL to use on other workstations to:
  • Automatically log in as the Auto Login User. To assign the Auto Login User, set the appropriate values in the following configuration settings:
    • CIM, AutoLoginPassword
    • CIM, AutoLoginUsername
  • Load the same Home Settings and Check-In Settings.
  • Each URL generated includes a church-specific token. All tokens issued do not expire and validate when you use the Auto URL. If you change the Auto Login Configuration Settings, the token becomes invalid. If you don't provide a token or it is invalid, an error displays. You can use the same Auto URL on multiple machines or stations, if needed.
Note: For most uses of the Auto URL, you should ensure that the Home Settings for Events has events selected for All Events in a selection of Ministries or a specific Ministry. That way, the link is dynamic from week to week and you don't need to recreate it.
Force Unattended Mode
The Auto URL uses the rights of the Auto Login User unless you select this option. This allows you to have the Auto Login User be a user with attended mode access and create Auto URLs for both attended and unattended mode stations. To temporarily get out of this mode, see Temporary Attended Mode. If the user does not have the appropriate Security Roles for Attended Mode, you can disable this option without putting the station in Attended Mode.
Select Events On Start
This adds the ability for a user using an Auto URL to select events for the Check-In Suite session while maintaining other settings for the Kiosk.

Add a Home Screen Shortcut

You can add a shortcut icon to your Windows Station or iPad to get to your Auto URL faster.

Windows Station (any browser):
  1. From the Check-In Kiosk Settings screen, set the appropriate settings.
  2. Click the copy icon next to the Auto URL field.
  3. Right-click any empty area on your desktop.
  4. Click New.
  5. Click Shortcut.
  6. For Type the location of the item, paste the Auto URL.
  7. Click Next.
  8. Name the shortcut.
  9. Click Finish.
    Note: Due to the length of the Auto URL, the link may shorten when you first create the shortcut. You can right-click the shortcut and edit the Properties to add the complete URL.
iPad (Safari browser):
  1. From the Check-In Kiosk Search screen, click the push icon (the upward-pointing arrow coming out of a box).
  2. Click Add to Home Screen.
  3. Click Add.
  4. From the Home screen, select the shortcut icon to launch Check-In Kiosk.
  5. Click Settings.
  6. Select the settings you want.
  7. Click Save.