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Check in a Guest

With the Add Guest option, you can add enough information to Check-In Kiosk in Attended Mode to print a name tag for a one-time guest. This is helpful for one-time guest children for Children's Ministry programming.

Tip: Don't want staff to add guests this way? You can hide the Add Guest button. Just set the CIM, ShowAddGuest configuration setting to No. It may take up to ten minutes to see this change in the Check-In Suite.

Add Guests

  • You can only add a guest in Attended Mode.
  • Place your guests in their own Household and associate them with the family through Other Households.
  • You can't print a name tag for the guest unless another person from the family also checks in.
  • If the family Call Number token is on the name tag, the guest's tag includes the call number of the Household that they checked in.
  • Add a guest to create records in MinistryPlatform. The Audit Log on these records reflects when you created them:
    • Contact Record in their own household with:
      • Household Position set in the CIM, GuestOfFamilyHHPositionID configuration setting
      • Congregation Set in the COMMON, GlobalCongregationID configuration setting
    • Participant Record with a Participant Type based on the COMMON, defaultParticipantType configuration setting.
    • Event Participant Record related to the event the guest checked into.
    • Group Participant Record with the Group Role as the default role set on the related Group Type record if the guest is also added to a group.
  • If you need to add more than one guest, you may want to use the Edit Family function at an attended station rather than the Add Guest function. Depending on the scenario, you may add guests to the family with a Household Position of Guest Child or you may create a new family.

Add a Guest During Check-In

Note: Select Preview, Check-In, or Print to add Guest records to the Platform.
  1. Start a Check-In Kiosk session in Attended mode.
  2. Search for the Guest multiple ways to ensure they are not already in the system. This is not required, but it is a best practice to avoid duplicate records in your system. If you find the Guest, check them in and possibly adding a "Show in Check-In" Other Household on their Contact record.
  3. Search for the family with another individual checking in.
  4. Click Add Guest.
  5. Enter the required information (see Add/Edit Family for details).
  6. Click Save.
    The Add Guest button changes to the Guest's name. The guest doesn't appear in the family list.
  7. Select the box for the existing family member.
  8. Click Preview or Check-In or Print.
    1. If you enable Show Preview, a preview appears for labels of both the existing individual and the guest.
    2. An Event Participant record adds to the event for the existing individual and the guest with the Participant Status of 03 Attended.
      Note: If you return to the family in Check-In, the guest displays in the results.