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Notifications

MinistryPlatform sends automated emails each day, which we refer to as "Notifications". The following information is true of all notifications in this category:

  • These are run through scheduled jobs in the database.
  • You can't see or edit the jobs in MinistryPlatform.
  • Messages sent by these Notifications are visible in Platform. Each time a Notification sends a message, it creates a new Message record (and recipient record). Recipient records do not display within the Message selected for the Notification.
  • They are configured using Configuration Settings.
  • Support for tokens (Merge Fields) is limited to those specified for each Notification.
  • Unless otherwise noted, notification emails come from your DBMail account email. To change the email address associated with your DBMail account, contact Support.
  • Anyone with access and permissions to your database server can check for errors in SSMS under SQL Server Agent by viewing the History of the MP Daily or MP Quarter Hour jobs.
  • Professional Services follows particular conventions when configuring these jobs, so they not be altered by anyone other than Professional Services or approved technicians.
  • You can opt to send the Notification to the Heads of Household. If you do, the Notification sends to the two Heads of Household if they have a different email address than the registrant.
    Note: The messages automatically adjust to say "Parent of".

Check out the related topics for available notifications and instructions to configure each one!