View Journeys and Milestones
There are several ways to see and report on Milestones and Journeys, including by search, by view, by reports per page, and by process.
Milestones Assigned by Search
You can search for who has which Milestone assigned. You can either:
- Go to the Milestones page, open the Milestone record, and search on the Participants tab, or
- Go to .
Milestones Assigned by View
Create Custom Views on the Milestones Assigned page. There are also several built-in Views on this page to help you determine what action to take.
- At Prior Church
- By Person
- Follow-Up: All
- Follow-Up: COMPLETE
- Follow-Up: REPEAT
- Last 30 Days
- Next Milestone Needed
- Waiting On Me
- YTD Not at Prior Church
Once you determine the records to take action on, you can use any of the common Selected Contact reports (for example, labels, mail merge) and other tools (New Message Tool) to quickly communicate to people in the Journey process.
Milestones Assigned by Report
Various Journey- and Milestone-related reports are available on several pages of the Platform.
- Journey Participants: See everyone involved in a Journey and the Milestones they accomplished.
- Milestones Summary: Review a count of Milestones accomplished by year and month.
- Milestones Summary by Ministry: Review a count of Milestones accomplished between two dates. Results are broken down by Ministry.
- Milestones By Week: A graphical and numerical summary of Milestones grouped by year and week. This report has multiple pages.
- Selected Milestones Summary: Available only on the Milestones page, this report is similar to the Milestones Summary except that it includes results for only the selected Milestones.
- The reports available on the Milestones page may be visible on this page.
- Selected Milestone Letter: Quickly print a letter to follow up a Milestone Assigned. The letter is addressed to the person who accomplished the Milestone. The letter's text comes from the Letter Body and Letter From fields on the Milestone record.
- Selected Contact Journeys: Use this report on any page with Contacts listed to see whether they are on specific Journeys and to determine how they are doing on those Journeys.
Milestones Assigned by Process
You can set up a process to assign a task or send a message when you assign a specific Milestone to someone.