While you can do this, we recommend you use only one or two key Milestones for this process. If there are many small actions that take place in a short period of time, then you may want to have a SPoC consult with Support. Many churches find it more convenient to add fields to the Participants page to create a simple list of steps that Users can easily manage on the Participant record (for example, initial call made (yes/no), attended orientation (date), pastor call made (yes/no), references checked (yes/no).

From the Milestones Assigned page, select the last Milestone assigned to them on that Journey and set the Discontinued Journey field to Yes.