It is best practice for every active contact to be in a household. For example, if a child comes to an event and you have no information on their family, you would still create a Household record with one member in the Minor Child position. We do not recommend putting all "orphan" contacts into one household, as this greatly impacts system performance (especially Check-In).

On the Households page, the transfer option captures the individuals in the Care Person field - not the contacts in each selected household. As such if no selected households have a Care Person indicated, no records transfer to the Contacts page.

Each person can have a different last name on their Contact record; however, the Household only has one name. Since the person with the Smith last name was used to initially input this Household record, the Household was given the name Smith. You can edit the Household Name via the Add/Edit Family Tool.

Move the contact with the new address to a new household using the Split Household Tool.

We recommend giving the adult children the Household Position of Head of Household, and the elderly parent the Household Position of Other Adult (and a Statement Type of Individual). Alternatively, you could have the elderly parent in their own Household as a Head of Household, but use the same address as the adult children.

You can use the Inactivate Tool on their record. Alternatively, you could split the household so that the foster child is set up in their own household.

Go to Lookup Values > Addresses, and change your view to "Addresses not in use". This view shows any addresses not in use on the Households, Groups, or Locations pages. If you have customizations within your system that use addresses on other pages, this view will not take that into account. Contact your SPoCs for help in either creating a new view or updating this one.

Split the household into two households, where each is at their own actual address. Ensure that they have a married Marital Status and connect the Spouse at the residential facility to their Spouse through the Other Households tab.

Yes. If a household has multiple addresses (i.e. college students or families with a winter and summer home a second address can be added as Other Household. See Associate a Contact with Other Households.

Household Source is a field on the Household record that indicates how the household heard about your church. The list of Household Sources can be edited by a SPoC to include specific events or outreach initiatives. This information can then be used to filter views and reports to track how many households were added due to events and their continued involvement in your church.