Kiosk Setup

Once the station is ready to be used, you can configure the events, themes, and label sets for each specific station using the Check-In Kiosk Settings.

If you are using a Windows 10 or 11 touchscreen device, you might want to disable the "pinch to zoom" feature. Here's how.

Auto URL

To simplify the steps needed to use a station for Check-In Kiosk each week, take advantage of the Auto URL feature. This creates a link that can be put on the station desktop that launches Check-In Kiosk with all the necessary settings preset. See Kiosk Settings for details.

Note: If you are using a Check-In Suite Auto URL as your Homepage in a Firefox browser, each pipe '|' character in the contents of the Auto URL will cause a new Firefox tab to open. Replacing the '|' character with '%7c' has proven as a viable workaround solution to correctly launch the Auto URL for any churches who want to save Check-In Suite as their Homepage in this browser. For more information related to this, please visit Firefox Support.

Barcode Scanner

You can optionally use a barcode scanner in conjunction with Check-In Kiosk or the Roll Scan Attendance Tool. This barcode scanner can read the barcode from an ID card given to each family or participant or from the Selected Group Roll Scan Roster report.

Note: Using barcodes with Check-In Suites takes additional setup and ongoing maintenance. All ID card values should be numerical values only. Many churches find it simpler to use the standard search by phone number approach that comes standard with Check-In Suite.

If you choose to use a barcode scanner, a SPoC must complete a one-time initial setup:

A standard Code 39 Barcode Reader (USB) and install it on the SQL server.
Install the barcode font on the SQL server and workstation. The font either comes with your barcode scanner, or you can download it by searching online for IDAutomationHC39M Free Version.
Additionally, you must set up the participant's Contact records appropriately by adding an appropriate value to the ID Card field with the value of the barcode. This must be done on an ongoing basis to ensure the appropriate people are able to check in using a barcode. Once a Contact record has an ID Card value, that value may be entered into check-in, either via the keyboard or a barcode scanner. Whether the individual or the Household for that Contact will be returned, depends on the ID Card Behavior selected in the Check-In Kiosk Settings.

QR Code Scanner

If you are using Online Giving's Church App or the PocketPlatform App to generate a pre-check / fast pass QR Code for Check-In Kiosk, you need a 2D scanner to decode the QR Code connected to the Check-In station to read the QR Code and convert it to a specially formatted search string on the Search page of Check-In Kiosk.

No specific brand/model is required. No special font is required. No additional Contact or Participant configuration is required as the QR Code uses Household, Event, and Participant information already in the Platform as part of setting up Events for check-in.

Check-In Kiosk Examples:

Image displaying a kiosk with two check-in screens, keypads, and printers.. Image displaying the kiosk from the side.