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Printers

A non-exhaustive list of printers and print drivers that are compatible with the Check-In Suite.

Supported Print Drivers

Zebra Print Drivers:
  • ZDesigner v. 8 Driver for Windows (Driver Version: 8.6.4.23827)
  • ZDesigner v. 5 Driver for Windows (Driver Version: 5.1.16.7398)
Dymo Print Drivers:
  • DCD macOS v1.4.2
  • DCD Windows v1.4.2
Brother Print Drivers:
  • Windows - 1.10.0a Brother Driver
  • Windows - 1.7.0b Brother Driver

Non-Exhaustive List of Supported Printers

Zebra Models:
  • ZD200 Series (ZD220d/ZD230d, ZD220t/ZD230t)
  • ZD410
  • ZD420d
  • ZD421
  • GK420d
  • GX420d
Dymo Models:
  • Label Writer 400 (discontinued, but still supported by Dymo)
  • Label Writer 450
  • Label Writer 450 Turbo
  • Label Writer 450 Twin Turbo
  • Label Writer 500 (replaces Label Writer 400)
  • Label Writer 550 (replaces Label Writer 450; requires Dymo brand labels)
Brother Models:
  • QL-1100
  • QL-1110NWB
  • QL-800
  • QL-800W
  • QL-810W
  • QL-820NWB
Note: We strongly encourage hard-wiring your label printers to your network and/or the local machine. WiFi Printing is not reliable. The label printers' drivers and firmware were not designed or tested by the manufacturers with the load created by a weekend service check-in event. You'll have much more reliable print experiences when printers are hard-wired.

If you use one of those brands but a different model and have printed labels via Check-In Suite successfully, please let us know using the feedback form at the bottom of this help topic. We can review that specific model and, if possible, add it to the supported list.

If you have another label printer brand that you would like to see supported, please email Support with your suggestion.

Printer Setup Notes

  • Zebra brand label printers with cutters are supported; however, due to Zebra driver limitations, in order to cut, these printers require that the Print Service run on a machine with Windows 10 or 11 (print server or local machine). Also, they require additional configuration in Printer Defaults and Label Sets. The cutter will cut the labels at the end of the print job (not after every label).

  • Minimum label size for Check-In Kiosk is 3x2. Default label sizes are 3x2 and 4x2. If the label size is substantially different, the labels will likely need to be adjusted to fit properly.

  • You can run Check-In Suite on an iPad or tablet. If you need to print name tags, printing requires a remote printer on a Windows machine. Bluetooth printing is not supported.

  • Printers should be physically plugged into a Windows 10 or 11 system using USB or Ethernet for best performance/results. Children's check-in is a high-volume operation and it's important to have fast and stable bandwidth for printing.

See these topics for setting up and mapping printers: