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Admin Console

Printer Mappings

In the Printer Mappings area of the Admin Console in Check-In Suite, you can view and change printer mappings for name tag printing with the Check-In Kiosk. Based on the rooms in scope of the Check-In Suite Home settings, the list displays:

  • Building - Room
  • Group
  • Print Server
  • Printer Name

Image displaying the Printer Mappings tab of the Admin Console. In a grid layout, the Room column is listed on the left, the Print Server column is second from the right, and the Printer Name column is at the far right.

To filter the list to see only mappings related to one specific event, select the event in the Select active event to see group mapping drop-down list. To sort the grid by Room, Print Server, or Printer Name, click the corresponding column header.

Note: If you print to rooms through mapped printers but your event allows RSVP-only participants that aren't associated with a group (thus, have no room mapped), make sure to select and set a Default Printer in the Kiosk Settings dialog box.

Initial Setup

Printer Server records in the Platform determine the list of available Print Servers (Lookup Values > Print Servers). You create these when you install and verify the Print Service on a machine. In this context, a "Print Server" is a machine with the Kiosk Print Service installed, verified, and running.

Image displaying the Printer Mappings tab of the Admin Console. The Print Server drop-down list displays three different print servers.

  • The list of available Print Servers is based on the Print Servers set up.
  • The list of available Printer Names update dynamically based on the Print Server you chose and the printers available on that machine.
  • You can see these mappings in the Platform on the related Room and Room Reservation records. See Room Fields Related to Check-In Suite for details.

Unassign a Mapping

  1. From the Check-In Suite Admin Console, go to Printer Mappings.
  2. Click the X icon.
  3. Unassign the printer from the Room and Group.

Edit a Mapping

  1. From the Check-In Suite Admin Console, go to Printer Mappings.
  2. Click the pencil icon.
  3. Change the Print Server and/or Print Name.
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Last updated: October 29, 2024