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Volunteer Scheduled Participants

Attention: *EA feature in testing*: This section is under construction while our wonderful Early Adopters try things out!

When a volunteer coordinator adds someone to a schedule in Volunteer Connect, a Scheduled Participant record is added for each volunteer. This record indicates the volunteer's involvement for the event and is connected to their Participant record. You can view the scheduled participants across all volunteer teams.

Scheduled Participant Fields

Schedule Role
The role that this participant is scheduled to serve for this event.
Participant
The Participant record that this volunteer is associated with.
Accepted
Indicates whether the volunteer accepted (Yes), declined (No), or has not responded (N/A) to their scheduled assignment in Volunteer Connect.
Note: If the event date changes, the date on the volunteer schedule is automatically updated by the Event Approval. Volunteers who have accepted or declined assignments will be reset to an N/A response (Awaiting status in Volunteer Connect). That way, they can indicate their availability for the new date.
Notes
Optional notes that provide more information about this scheduled participant.
Declined and Hidden
This is set to No by default. The system automatically updates it to Yes if the coordinator removes the volunteer from a published schedule in Volunteer Connect.
Scheduled Participant GUID
This value is added by the system and not editable.

Views for Volunteer Metrics

There are several views that help you see who has upcoming assignments ("Participants on Upcoming Schedules") and who can't serve their assignments ("Volunteers Who Declined"). Using these views, you can get a better understanding of your volunteer activity and engagement across the board. This can also help your volunteer coordinators see who is committed to serving and who is not meeting their commitments.