Response Follow-Up
An overview on response follow-ups in the Platform, including what they are, fields and what they mean, and how to add them.
Use response follow-ups to track contacts made between the person assigned to the response and the participant interested in the opportunity. A response follow-up record tells you exactly who followed up and when.
Response Follow-Up Fields
- Response
- The response that the follow-up is associated with.
- Follow-Up Date
- The date the follow-up contact was made.
- Action
- The type of contact that was made.
- Notes
- Any additional information about the contact that should be recorded.
Add Response Follow Ups
- In the navigation menu, click .
- Click New Follow Up.
- Complete the fields.
- Click Save.
- In the navigation menu, click .
- Open the Response record.
- Click the Follow Ups tab.
- Click New Follow Up.
- Complete the fields.
- Click Save.