Complete the following steps to reverse NSF checks or refunded payments that need to offset Payments entered through the Add A Payment Tool.

1. In the navigation menu, click Products & Payments > Payments.
2. Open the Payment record.
3. From the Actions menu, select Copy.
   1. Select the Payment Detail tab to copy the detail.
   2. Click OK.
4. Edit the newly-created record, making the Payment Total a negative amount.
5. Click Save.
6. Click the Payment Details tab. For each of the newly created Payment Detail records that are greater than $0, do the following:
   1. Click the record to open it (don't click the jump link).
   2. Click Edit.
   3. Make the Payment Amount negative.
   4. Click Save.
   5. Repeat as needed.