Reverse NSF Checks or Refunded Payments
Complete the following steps to reverse NSF checks or refunded payments that need to offset payments entered through the Add A Payment Tool.
Tip: You should process the negative NSF payment by itself to your accounting system, as it will likely display as a journal entry on your bank statement.
- In the navigation menu, click .
- Open the Payment record.
- From the Actions menu, select Copy.
- Select the Payment Detail tab to copy the detail.
- Click OK.
- Edit the newly-created record, making the payment total a negative amount.
- Click Save.
- Click the Payment Details tab. For each of the newly created Payment Detail records that are greater than $0, do the following:
- Click the record to open it (don't click the jump link).
- Click Edit.
- Make the payment amount negative.
- Click Save.
- Repeat as needed.