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MinistryPlatform

RealmMinistryPlatformPDSACSAccountingGivingConnectShepherdGrowth MethodGo MethodMissionInsiteGatherHeadMaster ChildcareTrust Center
RealmMinistryPlatformPDSACSAccountingGivingConnectShepherdGrowth MethodGo MethodMissionInsiteGatherHeadMaster ChildcareTrust Center

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Reversing Payments

Remove a Discount

Occasionally, you may need to remove a product discount that was accidentally applied during registration. Accidents happen! Here's what you can do.
  1. In the navigation menu, click Products & Payments > Invoices.
  2. Open the invoice record.
  3. Click the Invoice Detail tab.
  4. Click the line item with the discount.
  5. Click Edit Record.
  6. Change the Line Total to $0.
  7. Click Save.
  8. Return to the Invoices page, and select the invoice.
  9. From the Reports menu, select Selected Invoice Printout to run the report.
  10. Send the payment history link to the person to have them pay the remaining balance.
MinistryPlatform
Platform

Last updated: November 14, 2025