Alternate Emails for Personnel
Some personnel may have different email addresses based on the different roles they serve. If you need to send emails based on different roles, you can set up alternate emails for those personnel.
Examples
This is useful if you have personnel who work at both the church and diocese levels. For example, Jeff is a rector in one of your parishes, but he also serves as a canon for the diocese. His Contact record in the Platform only tracks his parish email address. Using alternate emails, you can set up his diocesan email address. Then, when you email Jeff from MinistryPlatform, you can select to send to his parish or diocesan email address based on the email you write. This way, diocesan announcements don't get buried in his parish email inbox and vice versa!
This is also useful if you have personnel who work in multiple departments or teams. For example, Cathy handles bookkeeping for both the church and affiliated preschool and has separate email addresses for each. The school director can use alternate emails to send Cathy preschool-related messages to one email address, and the pastoral team can send church-related messages to her other email address. Get the right information to the right people at the right time!
Notes about Alternate Email Addresses
- Only use alternate email addresses for communication purposes. Do not use them for account management, duplicate checks, matching, or other MinistryPlatform applications.
- Only administrators and staff can access alternate email addresses in the Platform. As such, Life Apps communications send to the email address on the Contact record.
Watch & Learn
Add an Alternate Email Type
Set up the different types of email addresses that personnel may have.
You can use the email types you set up when you add alternate emails for your personnel.
Add an Alternate Email for Personnel
Associate an alternate work email address with a personnel record.
You can use the alternate emails you set up when you email your personnel.
- Recipients with an email address associated with the selected type will receive the message at that address.
- Recipients without an email address of that type will receive the message at the email address listed on their Contact record.