Twilio

A guide to tracking complex donations in MinistryPlatform.

Tracking Complex Donations

This guide can assist current PDS parishes that are starting the process of migrating to MinistryPlatform.

Data Migration from PDS to MP

A guide to help MinistryPlatform administrators set up new MinistryPlatform users.

Admins: Setting Up New Users

A guide to help first-time MinistryPlatform users log in and get started.

New Users: Getting Started

MinistryPlatform and PocketPlatform guides, answers, and development resources.

MinistryPlatform

realm/privacy--security/two-step-verification-for-realm

Reference the Realm Software Security Agreement and learn how to secure the privacy of your data.

Privacy & Security

View a start-to-finish guide for Twilio, complex donations, data migration, or new user login.

Guides

<body id="concept-2158"><main role="main"><article role="article" aria-labelledby="ariaid-title1"><h1 class="title topictitle1 hide-footer-title" id="ariaid-title1">Footer Section</h1><div class="body conbody footer-container"><p class="shortdesc"></p><section class="section footer-item footer-links add-resources"><h2 class="title sectiontitle" id="additional-resources-0">Additional Resources</h2><p class="p"><a class="xref j-external-link" href="https://www.acstechnologies.com/higher-ground/" target="_blank">Managed IT Services</a></p><p class="p"><a class="xref j-external-link" href="https://www.acstechnologies.com/store/" target="_blank">Forms, Supplies &amp; Equipment</a></p><p class="p"><a class="xref j-external-link" href="https://www.acstechnologies.com/church-growth/" target="_blank">Church Growth Blog</a></p></section><section class="section footer-item company-logo"><p class="p"><img class="image footer-logo" src="https://assets.portal.heretto.com/acst/11_9_23/help-center.svg" alt="ACS Technologies Help Center"><br></p></section><section class="section footer-item footer-links company "><h2 class="title sectiontitle" id="company-0">Company</h2><p class="p"><a class="xref j-external-link" href="https://www.acstechnologies.com/company/" target="_blank">About Us</a></p><p class="p"><a class="xref j-external-link" href="https://www.acstechnologies.com/company/leadership/" target="_blank">Leadership</a></p><p class="p"><a class="xref j-external-link" href="https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=5bb495ff-ad16-4d6a-b4f6-8479d4a28604&amp;ccId=19000101_000001&amp;lang=en_US" target="_blank">Careers</a></p><p class="p"><a class="xref j-external-link" href="https://www.acstechnologies.com/company/news/" target="_blank">News</a></p></section><section class="section footer-item footer-links text-right"><h2 class="title sectiontitle" id="were-here-for-you.-0">We’re here for you.</h2><p class="p subheader">Reach out to one of our friendly team members.</p><p class="p"><a class="xref j-external-link" href="tel:18006692509" target="_blank">1-800-669-2509</a></p><p class="p office-hours">Monday through Thursday - 9:00 AM – 7:00 PM (EST)</p><p class="p office-hours">Friday - 9:00 AM – 5:00 PM (EST)</p><div class="div social-links"><a class="xref j-external-link" href="https://www.facebook.com/acstechnologies" target="_blank"><img class="image social-icon" height="50" src="https://acstech.deploy.heretto.com/v4/deployments/UylwlRta7vevowZCXFzZ/object/e7ec8f2d-0b08-4ce0-95ee-d1de194d572d?jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJodHRwczovL2pvcnNlay5jb20vZXpkX29yZ2FuaXphdGlvbiI6ImFjc3RlY2giLCJodHRwczovL2pvcnNlay5jb20vZXpkL29iamVjdF91dWlkIjoiZTdlYzhmMmQtMGIwOC00Y2UwLTk1ZWUtZDFkZTE5NGQ1NzJkIiwiZXhwIjoxNzY3NTM3MTI3LCJqdGkiOiI3NDFjOTRlM2E4ZDQ0NjBhODY4NjkxOWRmMDg2MGQ2MyIsImh0dHBzOi8vam9yc2VrLmNvbS9lemRfZmlsZXNldCI6ImhybHFubmpGZ3NGN2xvOGpkOEM0In0.pLR8aGgoiqBn6RcWnLyazVqT4bBrcq9ZTX67iiLed20" alt="facebook"></a><a class="xref j-external-link" href="https://www.instagram.com/acstechnologies/" target="_blank"><img class="image social-icon" height="50" src="https://acstech.deploy.heretto.com/v4/deployments/UylwlRta7vevowZCXFzZ/object/047f0716-e3f7-4344-9cb2-450277454fa5?jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJodHRwczovL2pvcnNlay5jb20vZXpkX29yZ2FuaXphdGlvbiI6ImFjc3RlY2giLCJodHRwczovL2pvcnNlay5jb20vZXpkL29iamVjdF91dWlkIjoiMDQ3ZjA3MTYtZTNmNy00MzQ0LTljYjItNDUwMjc3NDU0ZmE1IiwiZXhwIjoxNzY3NTM3MTI3LCJqdGkiOiI1MmY2N2JjM2FkMTY0MDNlYmQyNDZiNTcyZDgwYzEzYiIsImh0dHBzOi8vam9yc2VrLmNvbS9lemRfZmlsZXNldCI6ImhybHFubmpGZ3NGN2xvOGpkOEM0In0.DA076sR-jFiVvZz2Jqg-CB3zM9AliJhQi_vXmFT1D9A" alt="instagram"></a><a class="xref j-external-link" href="https://www.linkedin.com/company/acs-technologies/" target="_blank"><img class="image social-icon" height="50" src="https://acstech.deploy.heretto.com/v4/deployments/UylwlRta7vevowZCXFzZ/object/787710fd-6cbe-4061-8bc8-473da01338d8?jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJodHRwczovL2pvcnNlay5jb20vZXpkX29yZ2FuaXphdGlvbiI6ImFjc3RlY2giLCJodHRwczovL2pvcnNlay5jb20vZXpkL29iamVjdF91dWlkIjoiNzg3NzEwZmQtNmNiZS00MDYxLThiYzgtNDczZGEwMTMzOGQ4IiwiZXhwIjoxNzY3NTM3MTI3LCJqdGkiOiI0NjQ4N2RlMjJmMjM0ZDY3OTg5NzZlNzg5ZGYyNjVjYSIsImh0dHBzOi8vam9yc2VrLmNvbS9lemRfZmlsZXNldCI6ImhybHFubmpGZ3NGN2xvOGpkOEM0In0.CtCPNSg_6aqQYXmQt0bbCDvdSKjBrpNYsVcucDvUSbI" alt="linkedin"></a><a class="xref j-external-link" href="https://vimeo.com/acstechnologies" target="_blank"><img class="image social-icon" height="50" src="https://acstech.deploy.heretto.com/v4/deployments/UylwlRta7vevowZCXFzZ/object/ce6ea274-51a8-44db-bdd6-1e0ea5d3f099?jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJodHRwczovL2pvcnNlay5jb20vZXpkX29yZ2FuaXphdGlvbiI6ImFjc3RlY2giLCJodHRwczovL2pvcnNlay5jb20vZXpkL29iamVjdF91dWlkIjoiY2U2ZWEyNzQtNTFhOC00NGRiLWJkZDYtMWUwZWE1ZDNmMDk5IiwiZXhwIjoxNzY3NTM3MTI3LCJqdGkiOiI4ODFjNWJlNTU1NjU0YjA1OGM1YWE1YzVkZTA4MjQ5MiIsImh0dHBzOi8vam9yc2VrLmNvbS9lemRfZmlsZXNldCI6ImhybHFubmpGZ3NGN2xvOGpkOEM0In0.TtP-BLXaON_LKNxNAeKI2z6tzNEp9yyLM4s74Xx1RTw" alt="vimeo"></a><a class="xref j-external-link" href="https://www.youtube.com/acstechnologies" target="_blank"><img class="image social-icon" height="50" src="https://acstech.deploy.heretto.com/v4/deployments/UylwlRta7vevowZCXFzZ/object/152165a7-c2fa-4de6-9aef-673fc31e7865?jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJodHRwczovL2pvcnNlay5jb20vZXpkX29yZ2FuaXphdGlvbiI6ImFjc3RlY2giLCJodHRwczovL2pvcnNlay5jb20vZXpkL29iamVjdF91dWlkIjoiMTUyMTY1YTctYzJmYS00ZGU2LTlhZWYtNjczZmMzMWU3ODY1IiwiZXhwIjoxNzY3NTM3MTI3LCJqdGkiOiJlMjBmN2ZiZjc4NjQ0Y2ZkOWJmYTk0NjA0OGJmMzU3ZCIsImh0dHBzOi8vam9yc2VrLmNvbS9lemRfZmlsZXNldCI6ImhybHFubmpGZ3NGN2xvOGpkOEM0In0.f1fT9_fMdoBjeIwL7ZuIXv9SBrMKy22DxR6RuAuW7PM" alt="youtube"></a></div></section><section class="section footer-copyright-container"><p class="p copyright-item">© 2025 ACS Technologies Group, Inc. Attribution-NonCommercial 4.0 International | <a class="xref privacy j-external-link" href="https://help.acst.com/?resourceId=privacy.policy" target="_blank">Privacy Policy</a> | <span class="xref cookie-btn">Cookie Settings</span> | <a class="xref j-external-link" href="https://www.acstechnologies.com/marketing-preferences/" target="_blank">Exercise Your Rights</a></p></section></div></article></main></body>

Footer Section

vote-msg

ACSTechnologies Help Center

Guides and answers for routine church office management tasks such as managing people records, scheduling events and volunteers, communication, background checks, and more.

Realm

Find help for Church, Formation, DioOffice, Ledger/Payroll, PDS scheduling tools, and more.

Find answers for using ACS People or Financial Suite, Facility Scheduler, AccessACS, Church Life, and Broadcast.

Learn how to use our flexible cash or accrual solutions, build your general ledger to match your funds and ministries, use payroll, and a variety of tools for oversight.

Accounting

We provide multiple ways to give via text, mobile apps, and online. Learn how your contributors can give directly from your website, and more.

Giving

Answers to frequently asked questions for congregants and parishioners engaging with their church community through our mobile app or web page.

Connect

A Realm mobile app for pastoral staff on the go.

Shepherd

Learn how to streamline communication, track tasks, and implement efficient processes for fostering growth and engagement in your community.

Growth Method

Learn how to launch and manage your mission trips and outreach events.

Go Method

Make informed decisions based on insights derived from community analytics and demographic data.

MissionInsite

Maintain a calendar of events and their locations, and reserve the spaces and resources to make them a success.

Gather

Find answers for managing individualized care to children, communicating with parents, and handling billing.

HeadMaster Childcare

Trust Center

Create Your Twilio Account

Configure Your Twilio Account

Complete Twilio Onboarding Milestones

A SPoC can complete this one-time initial setup with Twilio to enable text messages from MinistryPlatform.

Integration Setup

Using a webhook, you can display inbound texts from your Twilio account in the Platform.

Add a Webhook for Inbound Messages

Set your texting campaign up for success!

Twilio Campaign Registration

Customizing Your Sign Up Screen

Troubleshooting Your Twilio Integration

Texting Best Practices

This is a general reference of IRS Substantiation and disclosure obligations for charitable contributions.

IRS Regulations Reference

Non-Cash Contributions

Qualified Charitable Distributions (QCDs)

Soft Credits

Quid Pro Quo

Prepare Your PDS Data

Preliminary Steps

Clean Up Your PDS Data

Completion of Data Cleanup

To allow new users to sign up and use MinistryPlatform, share your church's link with new users.

Share Your MinistryPlatform URL

Give your new user the appropriate security roles, add them to user groups, add global filters, and more.

Set Up the User

Learn about the impersonate a user feature in MinistryPlatform.

Impersonating Users

Learn more about resetting people's passwords in MinistryPlatform, including password requirements and how to create a direct link for people to reset their passwords.

Resetting User Passwords

Create your MinistryPlatform account, username, and password.

Create an Account

Use your username and password to log in to MinistryPlatform.

Log In to MinistryPlatform

Select the time zone and language you want to use in your MinistryPlatform account.

Set Your Time Zone & Language

Learn how to set up your MinistryPlatform account, including how to add profile picture, set your communication preferences, and more.

Set Up Your User Account

Change your password without logging in to MinistryPlatform.

Reset Your Password

Add a MinistryPlatform bookmark to your phone so you can use MinistryPlatform on your phone.

What would you like to know more about?

MinistryPlatform

Footer Section

Additional Resources

Company

We’re here for you.