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Standard Statement Troubleshooting

Getting an error when you try to save your Accounting Company record? Try some of these tips!

The Accounting Company page includes standard statement settings. Some of these parameters are limited to a specific range. If you set these values outside of the acceptable ranges, an error message displays when you attempt to save the record. If you receive the error message, confirm the parameters are within the acceptable range and try saving the record again.

Rows Per Page
The number of donation rows that fit safely on a single contribution statement. We recommend 26, but values between 15 and 30 are accepted. We recommend testing if you select more than 26 rows.

Acceptable values: 15-30

Summary Columns
The number of columns on your statement that will summarize statement headers. For example, if set to 4, the first three statement headers will be explicitly listed, and donations to programs under those headers will be summarized in their respective columns. The final column will be "Other".

Acceptable values: 1-6

Archive Day of the Year
The day of the year when the previous year's statements will be automatically archived. The default is 46 (February 15).

Acceptable values: 26-121

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