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Constant Contact Text Messaging

Setting up and using advanced texting with Constant Contact.

Note:

We provide advanced texting through our third–party partner, Constant Contact. If you need support with text messaging, please contact Constant Contact customer service.

1- How do I create a Constant Contact account and link it to Realm?

On the Advanced Email and Texting page, you can link your Constant Contact account to Realm. If you don't already have a Constant Contact account, there is a link on that page that will help you get started. Click here for more information.

2- I have a Constant Contact account linked to Realm. How do I enable texting?

Once you have your Constant Contact account linked to Realm, you can add a texting plan to your Constant Contact email plan. You don't need to create a separate Constant Contact account to enable texting. You can enable texting for your existing account. Click here for more information.

3- How do I complete the registration process for Constant Contact texting?

After you add texting to your Constant Contact email plan, you must register your account to receive a texting phone number. Click here for more information.

4- How do I ask individuals to opt-in to Constant Contact texting?

You must have permission from individuals in order to send them text messages. You can do this two ways:

If you use Realm text messaging, you can export a .csv of opted-in individuals to import to Constant Contact.

5- How do I send text messages from Constant Contact?

You send text messages from the SMS section of the Marketing Campaigns drop-down menu on the Constant Contact website. You can only send text messages to individuals who have opted-in. Click here for more information.

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