Opt-Out Management Columns
Reference for every column that appears on the Opt-Out Management page, on both the Email Opt-Outs and Texts Opt-Outs tabs.
Email Opt-Outs Tab
The Email Opt-Outs tab includes these columns:
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Contact Information — The person's photo (if available), name, email address, and phone number. Click the name to open the person's profile. Click the email address to start an email, or click the phone number to start a call from a supported device. Sortable by name.
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Opt-Out Date — The date the person was opted out of email. Sortable.
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Reason — Why the person was opted out. See Email Opt-Out Reasons for an explanation of each reason. Sortable.
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Opt Back In button — Appears next to a person's name only when their opt-out reason can be reversed from this page. See Opt Someone Back In to Email.
Texts Opt-Outs Tab
The Texts Opt-Outs tab includes these columns:
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Contact Information — The person's photo (if available), name, email address, and phone number. Click the name to open the person's profile. Sortable by name.
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Opt-Out Date — The date the person was opted out of text messages. Sortable.
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Reason — Why the person was opted out of texts. Sortable.
People Who are no Longer in Your Site
If a person is deleted from your site after they opted out, their name appears as Deleted Individual in the Contact Information column. Their opt-out record is kept so the list stays accurate.