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Opt-Out Management

Export the Email Opt-Out List

Download a file of everyone in your site who is currently opted out of email.

  • You must be an administrator.

  • Export the email opt-out list when you need a copy outside of Realm — for example, to share with a staff member, archive for your records, or review in a spreadsheet.

  1. Click Communications > Opt-out Management.
  2. Select the Email Opt-Outs tab.
  3. Sort the list by any column if you want the export to follow a specific order.
    The export uses the sort order that is currently applied to the list on screen.
  4. Click the export button (printer icon) above the list.

The file downloads to your computer. Open it to review the list outside of Realm.

Note: The export button does not appear when the list is empty.
Troubleshooting
Administrator/Staff
Realm

Last updated: June 9, 2026

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