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Make an Online Payment for a Registrant

Make an online payment for someone who has already registered for an event.

  • Only available to administrators and users who have the Process Online Event Payments permission.

You can enter an online payment for someone who has already registered for a paid event using a credit card or ACH transaction. The registrant will receive an email of the receipt for the online payment.
  1. In the top-left corner, click your ministry hub then Realm. Then click Registration Events > Upcoming.
  2. To view registrants, click the number of registrants in the Registered/Capacity column for the event.
  3. Click the ellipsis icon next to the registration party's name.
  4. Select Add a payment.
  5. Enter the payment amount.
  6. Select New Online Payment.
  7. Select a payment method:
    1. If the registrant already has a card on file, select the card from the Select a payment method drop-down menu.
    2. If the registrant wants to use a different card than the one that's on file, select Enter a different payment method from the Select a payment method drop-down menu. Then, enter the registrant's credit card information.
    3. If the registrant has no saved payment methods and wants to use a credit card, enter the registrant's credit card information.
    4. If the registrant wants to use an ACH transaction, select Enter a different payment method from the Select a payment method drop-down menu. Then, select ACH from the Account Type drop-down menu and enter the account details.
  8. Click Pay.
  9. Enter a reason for processing an online payment, then click Continue. This information will be included on reports.
    Note:

    Saving Payment Information

    You can only save payment information for future use if the registrant has a Realm profile.