You can edit the following Configuration Settings in the Platform and control various aspects of the Need Connect application email template values:

• CLOUDAPPS, ProviderConfirmationEmailTemplateId: The ID value of the Message Template that you should send to the Provider after they indicated they can help.
• CLOUDAPPS, RequesterConfirmationEmailTemplateId: The ID value of the Message Template that you should send to the Requester after they indicated they need help.
• CLOUDAPPS, ProviderAssignmentEmailTemplateId: The ID value of the Message Template that you should send to the Provider after they're assigned a Requester, including a link to assignment board.
• CLOUDAPPS, NeedAssignedEmailTemplateId: The ID value of the Message Template that you should send to the Need Requester after you assigned their Need to a Provider, including link to cancel.