App Notifications
To receive your push notifications, individuals need to allow them. You can't do this for them, but some gentle encouragement and pointers can help guide the way.
Note: In addition to enabling notifications in the app's settings, congregants might have to allow them on their device.
Enable App Notifications On iOS Devices
- On the device, open Settings.
- Select App.
- Select Notifications.
- Confirm Allow Notifications is on or toggle All Notifications on.
Note: Users still not getting their notifications? After confirming their app and phone settings are correct, have them:
- Log out of the app.
- Close the app.
- Reopen the app.
- Log back in.
Enable App Notifications On Android Devices
- On the device, open Settings.
- Select Apps & Notifications.
- Select App info.
- Select your App from the list.
- Select Notifications.
- Confirm Allow Notification is on or toggle Show Notifications on.
Note: Still not getting notifications? After confirming their app and phone settings are correct, have them:
- Log out og the app.
- Close the app.
- Reopen the app.
- Log back in.