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Delete All Online Classes or Sessions on the Server

CAUTION: ACST Employees: This article is hidden behind the ACST Employee Login. Please do not share this link with customers.

Sometimes, old classes/sessions may show on the online registration form. A Support representative can resolve this issue by deleting classes on the server.

  1. Open Formation Office, and go into debug mode.
  2. On the Information tab, click Students > Processes then, on the Formation Processes tab, click Delete Classes/Sessions.
  3. Click the blank area in the bottom-left corner above the horizontal line.
    A label displays.

  4. Select to use automatic updating, and click Next.
  5. Click Next.
  6. Click Clear All to clear the checkboxes for all the classes/sessions since we do not actually want to delete any of them.

  7. Click Next.
  8. Click Finish to begin the process.
    The classes/sessions are removed from the online list. An information box informs you that no classes have been selected, which is correct.
  9. Get out of debug mode.
  10. On the Information tab, click Students > Processes then, on the Formation Processes tab, click Register Families and Enroll Students Online.
  11. Create a Web Registration Form, but use a different folder so you don't affect the customer's form. OR The client will need to go through the process of setting up their online form again.

Once the form is updated, the customer should not see any classes that were not selected to show on the form.