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Prayer & Feedback

You can track things like prayer requests, praises, and comments in the Prayer & Feedback Entries page, which can be found under the Care Cases section in MinistryPlatform.

Prayer & Feedback Entries can be added via the following pages and tools:

  • Directly on the Prayer & Feedback Feedback Entries page

  • On the Prayer & Feedback sub-page of the Contact, Participant or Program record

  • Connection Card Tool (use to update Feedback Type, Program, Visibility and Notes)

  • Prayer & Feedback Widget

Keep in mind that different pages and tools offer different field options.

Prayer & Feedback Fields

Contact
The Contact who submitted the prayer request or provided the feedback.
Entry Title
A brief title that summarizes the request or feedback.
Feedback Type
The type of feedback. An admin can manage this list under System Lookups > Feedback Types.
Program
Optionally, connect this request or feedback to a specific ministry effort (Program).
Date Submitted
The date the request or feedback was submitted by the Contact.
Visibility Level
The level of visibility this request or feedback should have in your church. This can be used for views, filtered pages, and so on.
Description
The detailed request or feedback that was provided.
Ongoing Need
Optionally, indicate if this request or feedback is ongoing (e.g. long-term illness). This can be used for views, processes, and so on. Set to Yes to mark the request as "in progress" in MP Mobile.
Assigned To
Optionally, assign a person to this request/feedback so they can follow up. This field does not affect the assignee, nor does it make the record visible to the assignee on Prayer
Care Outcome
Optionally, track the status of followup for this request/feedback. Set to Closed-Success to mark the record as "closed" in MP Mobile.
Outcome Date
Optionally, track the date the outcome was updated.
Approved
Track whether this request/feedback has been approved. This can be used for views, processes, and so on.
Care Case
The Care Case this request/feedback is associated with, if applicable.

Manage Prayer & Feedback Entries

Prayer & Feedback Entries are linked to the related Prayer & Feedback Entry on the Contact Log record.

You may want to create views based on the Visibility Level. This way, you can create selections based on the visibility level and then print reports.

If you want to ensure that only certain users are able to access certain visibility levels, you may want to create one or more Filtered Pages.