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Volunteer Connect Volunteers

Attention: *EA feature in testing*: This section is under construction while our wonderful Early Adopters try things out!

On the Volunteers tab for your team, you can see the full list of volunteers. Other volunteers will only see names and photos (if available), along with any contact information that is shared with the group. Leaders see everyone's information (including what they've shared and what they've hidden), which comes from the Contact record in MinistryPlatform.

Roles

A volunteer's role on the team determines which assignments they can sign up for or be assigned to.

If a volunteer serves multiple roles in a team (such as a teacher and a driver), they must be added in the group with each of those roles. That way, when you're filling a role, you can select from the people who have that role on the team.

The roles to select in Volunteer Connect are sourced from the active participants of a group in MinistryPlatform.

Compliance

Compliance alerts let administrators and leaders know what is missing for volunteers' background checks, certifications, and milestones. These are defined on the Requirements tab of the Group Role record in the Platform. Background checks are considered to be "expiring soon" based on the Expiring Soon Days field on the Background Check Type record.

In addition to the alert that displays at the top of the Volunteers tab, an alert displays beside each applicable volunteer to show their expiring or out-of-compliance items. A leader can copy this information and send it to an administrator who can then update or add the necessary information.

If a volunteer is out of compliance (meaning a requirement is missing or expired), they cannot be added to a schedule. If one of their requirements is expiring soon, they can be added (as long as the event date is before the expiration) but you'll see a warning.

You can see all the details in the Compliance section of MinistryPlatform.