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Texts from Authorized Staff

Specific Realm users are given the ability to draft and send text messages on behalf of your church. All texts will include your church's Text ID as a prefix so recipients know who the message is from. All Realm Administrators automatically have texting access when this feature is enabled.

Overview

Authorized users can send text message to opted-in contacts without receiving replies. You can send them anywhere where you can currently send an email — including queries, pathways, dashboards, and team or group rosters. These are often referred to as "one-way texts".


Screenshot showing where to send a one-way text from the Custom Query drop-down.

Authorized Users

Only administrators and staff users with the appropriate permissions can send these texts. You can assign these permissions in your text messaging settings.

Historical Text Records and Performance Metrics

Staff with permissions can view a history of texts they sent in the My Communications section as well as performance statistics. Administrators can monitor text usage and view the complete historical record as well as usage by individual staff users. They can also download data to a .csv file for further reporting. One-Way Text History