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Users

Administering Users

The Users Page is found in the Administration section of the Platform. Users are those Contacts who can log in to MinistryPlatform, Portal or other applications.

Related Records

A User record is one of the five main records and must always have a Contact record. The email address from the Contact is always used for sending Messages, even though there is an email field in the User record.

Permissions

Initially, a User has no rights in MinistryPlatform. If a user does not have access to MinistryPlatform, the user receives the following error when attempting to log in to the Platform: You are not authorized to access this application.

See User Permissions.

Creating and Deleting User Accounts

There are several ways to create users. See Creating User Accounts.

Deleting users is not recommended. See Deleting User Accounts.

Passwords

Password requirements are system-wide, meaning this impacts users of the Platform, Portal, Check-In Suite, and all other applications. A SPoC can set the complexity users must meet to create or update their passwords. If needed, you can work with Support to change password requirements and complexity. See Password Requirements.

Admin Users

In addition to permissions granted by Security Roles, the Admin field on the User record unlocks certain features:
  • Users can access the Clear Cache button found in the About screen of MinistryPlatform.
  • User can see all possible results when running any of the following:
    • The Tasks Incomplete report on Users & Tasks page.
    • The User Message Activity report on Users & Messages page.
    • The User Audit Log Activity report on Users page.
    • The User Audit Log Detail report on Users & Tasks page.

Setup Admin Users

In addition to permissions granted by Security Roles, the Setup Admin field on the User record unlocks the System Setup and System Lookup Sections where you can manage Pages (Nouns), Sub-Pages, Views, Tools, Reports and other records.

See System Setup Section and System Lookups.

First Time Authentication

New Users who authenticate for the first time will be prompted to set their Time Zone and Locale. These values can be found and changed on the User Account record if prompt is ignored. If null values exist, the user will inherit the Time Zone and Locale of the Domain record.

Time Zone/Locale Mismatch message with options to set the User Time Zone and User Locale

See Also