PocketPlatform Dashboard
Learn more about the PocketPlatform dashboard, including the Dashboard tab and the Manage App tab.
Note: The PocketPlatform Dashboard only displays if you're a PocketPlatform customer. Want to become a PocketPlatform customer? Reach out to Support to get the process started!
When you select PocketPlatform in your Customer Portal, you can view your app dashboard or manage your app.Dashboard
Here's what you'll find in the Dashboard tab:
- Stats
- Use this section to visualize how your congregants or members are engaging with your church using the app.
- Users & Devices: See a quick representation of the total number of active devices that use your app and the total number of devices where people are currently logged in.Note: The values from each day do not add up to the counts listed in the summary because we remove any duplicates in the 30-day window.
- 30 Day Engagement by Platform: This displays the total number of interactions recorded in the PocketPlatform app during the past 30 days. Hover over the lines to see daily activity. Completed recompile requests and their status display at the bottom of the recompile list.
- Users & Devices: See a quick representation of the total number of active devices that use your app and the total number of devices where people are currently logged in.
- Tasks
- During onboarding (and other times, as needed), tasks the church needs to complete display in the left section of the dashboard.
- App Status
- Quickly view the current version of your app and the services that support the app, including whether services is on and a percentage of uptime for the past 30 days.
Manage App
Here's what you'll find in the Manage App tab:
- Recompile History
- Completed recompiles display at the top of the screen with their status and date. We automatically generate those names to help communicate with support about a specific recompile.
Recompile requests and their status display at the bottom of the recompile list.
- Recompile Requests
- Tap the Request Recompile button and complete the form. Provide as much information as possible.
Your recompile requests are listed in your recompile history.
Tip: Provide all your requests on your request form so we can batch the recompile. You can always add to your request later, but we may have to postpone the added requests until a later recompile. - Manage Store Listing
- Displays the app icon, title, and description used in the Apple App and Google Play Store. Need to make a change? Click the
to make your edits. After you make your rebrand requests, they display in your recompile history so you can track their progress.
- Rebrand Recompile: Rebranding requests require a recompile, so combine this request with any other items that require a recompile.
- App Icon: Due to varying icon standards and formats between the app platforms, provide a mockup of the custom icons what you want the finished product to look like and to include any assets used to create it (vector graphics like SVG or Adobe Illustrator files). We'll let you review the final product before it's published.
- App Title: The different app stores have different app title requirements. We'll do our best to accommodate change requests. And if we can't fully accommodate a request, we'll consult with you before making the change.