What would you like to know more about?

Modify a Message

If you act quickly, you can change the content of a Message after you click send.

To change a Message, you must modify it from My Messages.

Note: Editing the Message record does not update the Message that is sent.
  1. From the Home page, click the My Messages tab.
  2. Select the Ready to Send view to find the Message record you want to modify.
  3. Open the Message record.
  4. The recipient selection clears when you open your message. Choose your recipients again:
    • Make a selection using the search list, or
    • Select the Global Filter page that your selection is on from the drop-down list.
  5. Edit your message content.
  6. Click Send, and select Send.

Gif showing a Message opened from My Messages, modified, and sent to the selected Recipients