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Cancel a Message from Messages

If you have the appropriate permission, you can cancel a Message from the Messages page.

  • You must have edit rights on the Messages page to do this.
  1. Go to Communications > Messages.
  2. Open the Message record you want to cancel, and change the status to Draft.
  3. Click the My Messages tab, and select the My Drafts view to find the Message.
  4. Select the Message(s) to cancel.
  5. From the Actions menu, select Delete.