home

Realm

RealmRealm AccountingMinistryPlatformGivingPDSACSConnectShepherdGrowth MethodHeadMasterRefresh WebsitesTrust CenterGo MethodMissionInsite
RealmRealm AccountingMinistryPlatformGivingPDSACSConnectShepherdGrowth MethodHeadMasterRefresh WebsitesTrust CenterGo MethodMissionInsite

What would you like to know more about?

Show Contents

thumbnailRealm

Group Communication

Send an Email to Group Members

Users with permission can email some or all of the members of a group.

Administrators and users with permission can email members of a group. As an administrator or user with permission, you are automatically copied on any email you send to your group.

If a group member has the family position of Child, his or her parents will also receive the email. If the child is connected to multiple families, the parents in both families will be emailed.

Note: If a child and parent share an email address, only one email is sent to that address. In the email history log, this will show as only one email, and might show the child's name as the recipient instead of the parent.

After you send an email, you are told the number of group participants who received it and the number of group participants who did not. You can then have this list sent to you or immediately download it through your browser. The spreadsheet contains each individual's contact information.

Some things to keep in mind with emails:

  • An email cannot be saved as a draft or viewed once it is sent.
  • If you need to view the email once it is sent, include yourself on the recipient list. Group leaders are automatically included in the list.
  • If you are drafting a rather long email, or feel like you will need extra time to write, consider drafting the email in Microsoft Word or some other word processing program then cut and paste it into Realm.
  1. In the top-left corner, click your ministry hub then Realm. Then click Groups > All Groups.
  2. Click the name of the group from the list.
  3. On the group's main page, click Send Email.
  4. To choose which individuals receive the email, first click Select specific people. Click the To drop-down menu, then select each individual from the list. By default, everyone in the group will receive the email unless you select specific people.
  5. Enter a Subject and Message.
  6. To attach a photo or document, click Add a file. Click Choose File, and locate the file on your computer.
    Note:

    You can add attachments, such as photos or documents, to your email. The total size of all the attachments in the email cannot exceed 5MB.

    If a file is larger than 5MB, and you have a URL for that file, you can paste a link to that file in your email instead.

    Due to a known Safari limitation, you can only attach photos and videos using Realm in a browser on an iPad.

    You can attach the following file types:
    • .xls
    • .xslx
    • .doc
    • .docx
    • .pdf
    • .png
    • .jpg
    • .jpeg
  7. If you want to schedule the email to send at a later date, select the date and time from the Send Email drop-down menu.
  8. Click Send.
Realm

Last updated: November 25, 2024