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Install OnDemand for Mac

Install OnDemand on a Mac.

When you're an OnDemand customer, your programs automatically update.

  1. Download OnDemand.
  2. When the download is complete, double-click OD_Mac_Install.dmg from your Downloads folder.
  3. Once the extract is complete, run OD_Mac_Install.dmg. If you're prompted to enter a username and password, enter the credentials you use for your Mac.
    Note: There is a known issue where certain versions of macOS Sonoma display an error when trying to mount a DMG file. To resolve this, give "Full Disk Access" to "DiskImageMounter" in your Mac's System Settings. For assistance, contact your IT professional or Apple Support.
  4. Click and drag the ACST OnDemand icon into your Applications folder.
    Example showing the ACST OnDemand icon to drag and drop into the Applications folder
  5. Click Close.
  6. From your Applications folder, double-click the OnDemand icon, and click Go. An email is sent to you.
  7. Enter the username and password provided in the email you receive.
    Note: The first time you sign in to OnDemand, you'll be prompted to change your password. The password is case sensitive, should have at least six characters, and should contain at least three of the following items:
    • Upper case letter
    • Lower case letter
    • Number
    • Special character, such as # or !

Uninstall OnDemand (Mac)

Uninstall OnDemand from a Mac.

  1. From the Finder, click the Go menu, then select Applications.
  2. Locate the list item or icon for OnDemand.
  3. Right-click OnDemand, and select Move to Trash.