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Troubleshoot the Accounting Company Logo

Accounting company logo not displaying on donor statements? Try one of these fixes.

  1. Ensure that only one of your accounting companies has Current Settings set to Yes.
  2. Ensure that the appropriate logo is set as the default. The green check mark should be grayed out, and Default should display below the image.
  3. If you have multiple accounting companies, make sure the one you want donor statements to default to has a record ID of 1.