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Twilio

Customizing Your Sign Up Screen

Those who sign up for a MinistryPlatform account see a default opt-in checkbox and message on the Sign Up screen. This is for compliance purposes. If needed, you can customize this wording by updating the oauth.profile.optInInvitation and/or oauth.profile.optInDisclaimer application label in MinistryPlatform. If you plan to register a campaign with Twilio, you must also include links to your organization's Privacy Policy and Terms of Service, which you can add via configuration settings.

The MinistryPlatform sign up screen, with the opt-in checkbox and message along with the Privacy Policy and Terms of Service links at the bottom

Customize Your Opt-in Text

  • You must be a SPoC to do this.
You can change the opt-in language that displays on your Sign Up screen.
  • The oauth.profile.optInInvitation application label controls the text for the checkbox. The default is "I agree to opt in to text messages from [Organization Name]".
  • The oauth.profile.optInDisclaimer application label controls the text that displays under the checkbox. The default is "Message and data rates may apply. Message frequency varies and you may opt out at any time.".
Warning: Ensure that the text you're replacing the opt-in message with is compliant with TCPA Compliance standards.
  1. In the navigation menu, click System Setup > Application Labels.
  2. In the Field Name column, search for the application label you want to change: oauth.profile.optInInvitation or oauth.profile.optInDisclaimer.
  3. Open the record, then click Edit Record.
  4. In the English field, update the text. If applicable, be sure to update the text in the other languages too.
  5. Click Save.
  6. Click Close to close the record.

Customize Your Privacy Policy and Terms of Service Links

  • You must be a SPoC to do this.
Tip: Don't have have a Terms of Service policy? Twilio provides boilerplate wording that can help you get started.
  1. In the navigation menu, click Administration > Configuration Settings.
  2. Locate the COMMON, PrivacyPolicy configuration setting, and edit it.
    1. Click Edit Record.
    2. In the Value field, enter the full URL (starting with "http" or "https") of the privacy policy on your website.
    3. Click Save, then click Close to close the record.
  3. Locate the COMMON, TermsOfService.
    1. Click Edit Record.
    2. In the Value field, enter the full URL (starting with "http" or "https") of the terms of service on your website.
    3. Click Save, then click Close to close the record.
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Last updated: July 1, 2026

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