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Manage Your Information

Your Profile

Keep your Realm profile information updated.

Your profile contains all the information that staff and others with appropriate permissions can view about you.

Add Your Photo

Share your smile! Add your photo to your profile page.

  1. Sign in to your Realm site.
  2. Click your name in the upper-right corner, and select View My Profile.
  3. Point to the image beside your name and click it.
  4. Browse to the image you want to use and select it.
    Tip: Ideally, the image you choose should be 172 x 172 pixels. If needed, you can use any photo or graphics program to determine and alter the size of your image.
  5. Adjust the image size using the slider. If your image is larger than 172 x 172 pixels, you can zoom out until it fits in the dashed-line center square. Anything outside of the square is removed. If your image is smaller, you can zoom in but you might lose resolution.
  6. Click Save. You might need to refresh the page to see your changes.

Update Your Photo

You can change the photo that displays on your profile.

Note: Photo Quality

Once you add a photo, Realm makes a copy of it at its new, smaller size and works with that copy from then on. If you return to your profile photo to make changes, you'll only have the new version to work with. So the quality won't be as good as your original.

For best results, when editing your profile picture, delete the existing photo and use your original again.

  1. Sign in to your Realm site.
  2. Click your name in the upper-right corner, and select View My Profile.
  3. Point to the image beside your name and click it.
  4. Click New Profile Photo.
  5. Browse to the image you want to use and select it.
  6. Adjust the image size using the slider.
  7. Click Save. You might need to refresh the page to see your changes.

Delete Your Photo

If you no longer want to display the photo on your profile, you can delete it.

  1. Sign in to your Realm site.
  2. Click your name in the upper-right corner, and select View My Profile.
  3. Point to the image beside your name and click it.
  4. Click Remove Profile Photo.

Update Contact Information

Your profile contains your contact information. Keep it up to date!

This is what people in your church use when they want to get in touch. You can add multiple addresses, phones (home, mobile, work, other), and emails.
  1. Sign in to your Realm site.
  2. Click your name in the upper-right corner, and select View My Profile.
  3. Click Edit Profile.
  4. On the Contact Information tab, enter or edit the fields displayed.
  5. Note, especially, any fields marked with an asterisk. These must be completed before you can save.
    Tip:

    Your Online Security

    Don't be afraid to include all of the information asked for. You can decide later what data you want to hide online by setting your privacy preferences.

  6. Click Save.

Update Personal Information

Your profile contains your personal information. Keep it up to date!

Gender, birthday, marital status—your church needs to keep this information current for its records and to give you accurate reports, statements, and updates.

To edit your family's information, see Your Family.

  1. Sign in to your Realm site.
  2. Click your name in the upper-right corner, and select My Profile.
  3. Click Edit Profile.
  4. On the Personal Information tab, complete or edit the fields displayed. Fields marked with an asterisk must be completed before you can save.
    Note:

    Your Age

    Feel free to enter your full birthday. The year and your age only display to leaders and staff members.

  5. Click Save.

Update Social Media Information

Update the social media information on your profile.

If you want, your profile can include links to your Twitter, Facebook, LinkedIn, and Instagram profiles. These links are added under your contact information. Others who have permission on those sites to view your page can click one of these icons and do so.

  1. Sign in to your Realm site.
  2. Click your name in the upper-right corner, and select View My Profile.
  3. On the Info tab, click Edit Profile.
  4. Click Contact Information.
  5. Scroll to the Social Media section, and enter or edit the fields displayed. You can enter the full URL, such as "http://twitter.com/JuniperFamilyWaterBabies". Or enter just the profile name, "JuniperFamilyWaterBabies", and Realm will fill in the URL when you tab to the next field.
    Note:

    The Social Media option might not display for you depending on your church's setup.

  6. Click Save.

Links to the pages you specified display on your profile page under Contact Information.

Change Your Password

You can change your Realm password at any time.

  1. Sign in to your Realm site.
  2. Click your name in the upper-right corner, and select My Account. You must log in again for security purposes.
  3. Enter your new current password, new password, and confirm.
    Note:

    Password Requirements

    • Between 8 and 15 characters.
    • Includes no part of your email address.
    • Includes no repeating characters such as aaa.
    • Includes none of the following: < > & ^ \ ; % ` ' /
    • Includes no numeric or alphabetical sequences such as 12345 or abcde.
    • Also no keyboard sequences such as asdfgh.
  4. At the bottom, click Update.

Change Your Email Address

You can change the email address you use to sign in to the site.

This changes only your login email. If you have an email on your profile page, it will be unaffected. Your profile page information is what others see (assuming your privacy settings don't prevent it). To change that email as well, you also need to update your contact information.
  1. Sign in to your Realm site.
  2. Click your name in the upper-right corner, and select My Account. You must sign in again for security purposes.
  3. Click Update Account Email.
  4. Enter your new email address and confirm.
  5. Enter your current password.
  6. Click Save.
  7. Log in with your new account email.

Delete Your Account

You can delete your Realm account login.

Deleting your account will only delete your login. Your profile will remain part of the church's data. To log in again, you'll need to either set up a new account or, if your church requires it, be sent another email invitation.

  1. Sign in to your Realm site.
  2. Click your name in the upper-right corner, and select My Account. You must log in again for security purposes.
  3. Click the Account tab.
  4. Click Delete Account at the bottom of the page.
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Last updated: October 17, 2024