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RealmMinistryPlatformPDSACSAccountingGivingConnectShepherdGrowth MethodGo MethodMissionInsiteGatherHeadMaster ChildcareTrust CenterData Governance and Business DocsACST Content Standards

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Family Processes

Family Online Registration

With this process, you can create a web form or an email form that families use to register at your parish. You can then pull the information into new family records or update existing records.

Diagram showing the steps of family online registration: 1) In Church Office, you create an HTML form for your parish's website; 2) A new family fills out the registration form on your website, and an entry with the family's information is generated in our secure web server; the family receives a confirmation email; 3) In Church Office, you pull data from the web server into a new family record.

Note: ACST Employees: If a customer gets the "Cannot find parish" error, try this. Go to their Data folder and open the OnlineRegister.ini file. On the line that starts with "CRMAccountID=", delete all the text after the "=" on that line. On the line that starts with "wsFormID=", delete all the text after the "=" on that line.

If you still see the error, try deleting everything in the OnlineRegister.ini file. Note that the client will have to rebuild the form, but they won't have to post it again.

Church Office

Last updated: March 3, 2026

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