Badge Print Troubleshooting
Solve issues with printing badges.
Problem | Possible Causes/Things to Try |
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Can't check in attendee: "You are not scheduled for an event right now" or similar error message. |
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Just upgraded to Windows 10 and can no longer print to Dymo LabelWriter. |
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Information printing on the extreme edge, or over the edge, of the label. Only observed on Windows computers. | Your printer settings have a paper size and quality other than "Custom". Open your printer settings. Then open the printing preferences for your label printer (often by right-clicking). Specify "Custom" for paper size and quality. |
Brother printer won't work. | On a Windows machine, the Brother printer's name must contain the word "brother". To change a printer's name, in Devices and Printers, right-click the printer and select Printer Properties. |
When printing check-in badges from a Mac, 30256 is not listed as an option under paper size. | Set up Printers for Check-In. |
Can't advance the labels one at a time. | If the labels are not inserted properly, the machine might push out several blank labels. Try re-inserting the labels. |
Other badge printing issues. |
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Barcodes won't scan correctly. |
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For additional badge issues, see Printing Problems?. |