Billing
Information on billing in MinistryPlatform, including an overview on invoices and payment options.
MinistryPlatform Invoice Overview
You'll receive your MinistryPlatform bill by email on the first of the month. These are available in the ACST Billing Portal.
A typical invoice:
- Covers maintenance and support for the upcoming month if you are billed monthly.
- Covers maintenance and support for the upcoming quarter (three months) if you are billed quarterly.
- Covers hosting fees if you have one of our dedicated cloud editions.
- May include a portion of the balance due for the one-time costs associated with your MinistryPlatform implementation.
- May include one amortized license payment for each month covered if you are still paying off a license for your edition of MinistryPlatform.
- May include individual charges for Professional Services if any have been provided since the last invoice.
- May include charges for upcoming coaching or Professional Services retainers.
- May include information about any changes for the upcoming maintenance and support year if the invoice period covers your annual contract renewal.
You may receive additional invoices at the beginning of each month. Here's what you need to know about additional invoices:
- Professional Services retainers are due more than 30 days before your normal maintenance invoice.
- Coaching, training, or Professional Services are provided and due more than 30 days before your normal maintenance invoice.
- Regional or national event registration fees for events that we sponsored and your staff attended (like MPUG).
Payment Options
You can pay your invoices in one of the following ways:
- A paper check to the address on the invoice
- An ACH payment from your bank
- A credit card